Privacy Policy

Last Updated: January 2025

Jarvis Technologies ("we," "our," or "us") operates the Lawyer Diary Pro mobile application and web application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: When you sign up using Google Sign-In or Sign in with Apple, we collect your name, email address, and profile picture. For Apple Sign-In, we may receive a privacy-focused relay email address.
• Case Data: Information you enter about cases, including case details, court dates, client information, case history, and notes.
• Settings and Preferences: Your app settings, court names, case types, legal sections, and notification preferences.

1.2 Automatically Collected Information

• Usage Data: Information about how you use the app, including features accessed and actions performed.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Log Data: IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the Service
• To authenticate users and manage accounts
• To store and sync your case data across devices
• To send you notifications and reminders about court dates
• To provide customer support and respond to inquiries
• To detect and prevent fraud or security issues
• To comply with legal obligations

3. Data Storage and Security

We use Firebase (Google Cloud Platform) for secure cloud storage. Your data is:

• Encrypted during transmission using SSL/TLS protocols
• Stored in secure data centers with industry-standard security measures
• Protected by Firebase Authentication and security rules
• Accessible only to you through your authenticated account

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly share case information with clients or colleagues
• Service Providers: With trusted third parties who help us operate the Service:
  • Firebase/Google Cloud for hosting, storage, and authentication
  • Apple Services (for iOS users): Sign in with Apple, App Store subscriptions, APNs push notifications
  • Google Services (for Android users): Google Sign-In, Google Play subscriptions, FCM push notifications
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfer: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

You have the following rights regarding your data:

• Access: View and download your data at any time through the app
• Correction: Edit or update your information within the app
• Deletion: Delete your account and all associated data (see Account Deletion section)
• Data Portability: Export your data in a portable format
• Opt-out: Disable notifications through app settings

6. Data Retention

We retain your data as long as your account is active or as needed to provide the Service. When you delete your account, we permanently delete all your data from our servers within 30 days, except where retention is required by law.

7. Children's Privacy

Lawyer Diary Pro is intended for use by legal professionals and is not directed to children under 13. We do not knowingly collect information from children under 13. If we discover such collection, we will delete it immediately.

8. International Data Transfers

Your data may be processed in countries other than your own. By using the Service, you consent to the transfer of your data to these countries. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Continued use of the Service after changes indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: droidveen@gmail.com
• Developer: Jarvis Technologies

Terms & Conditions

Last Updated: January 2025

These Terms and Conditions ("Terms") govern your use of Lawyer Diary Pro operated by Jarvis Technologies. By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account and using Lawyer Diary Pro, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

2. Eligibility

You must be:

• At least 18 years of age
• A legal professional (lawyer, advocate, legal consultant) or authorized to use legal case management tools
• Capable of forming a binding contract

3. User Account

3.1 Account Creation

• You must register using either Google Sign-In or Sign in with Apple
• Both authentication methods provide the same features and access
• You are responsible for maintaining the confidentiality of your account
• You must notify us immediately of any unauthorized access
• One account per user; multiple accounts are not permitted

3.2 Account Security

• Keep your Google account credentials secure
• Do not share your account with others
• You are responsible for all activities under your account

4. Subscription and Payment

4.1 Free Trial

• New users receive 10 free cases and 1 month trial
• Full features are available during the trial period
• No payment information is required for the trial

4.2 Premium Subscription

• Monthly Plan: ₹150 per month
• Yearly Plan: ₹1,500 per year (save 17%)
• iOS Users: Payment processed through Apple App Store
• Android Users: Payment processed through Google Play Store
• Web Users: Payment options available through the web app
• Subscriptions auto-renew unless cancelled
• You can cancel anytime through your app store account

4.3 Platform-Specific Terms

For iOS Users (Apple App Store):

• Payment will be charged to your iTunes Account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage your subscription and turn off auto-renewal by going to your Account Settings after purchase
• Cancellation: Settings → [Your Name] → Subscriptions → Lawyer Diary Pro
• Any unused portion of a free trial period will be forfeited when you purchase a subscription

For Android Users (Google Play):

• Payment charged to Google Play Account at confirmation
• Subscription automatically renews unless cancelled before renewal date
• Manage subscriptions through Google Play Store
• Cancellation: Play Store → Menu → Subscriptions → Lawyer Diary Pro

4.4 Apple App Store Specific Terms

4.4 Billing

• All fees are charged in Indian Rupees (INR)
• Prices are subject to change with 30 days notice
• You are responsible for all applicable taxes
• Billing disputes must be reported within 30 days

5. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or viruses
• Attempt to gain unauthorized access to the Service
• Reverse engineer or decompile the application
• Use the Service for any illegal or unauthorized purpose
• Share your account credentials with others
• Resell or redistribute the Service

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Jarvis Technologies and are protected by copyright, trademark, and other intellectual property laws.

7. User Content

7.1 Your Content

• You retain ownership of all case data and content you enter
• You grant us a limited license to store and process your content to provide the Service
• You are responsible for the accuracy and legality of your content

7.2 Content Standards

Your content must not:

• Be illegal, fraudulent, or misleading
• Violate any third-party rights
• Contain viruses or malicious code
• Violate client confidentiality or attorney-client privilege inappropriately

8. Service Availability

• We strive to keep the Service available 24/7
• We do not guarantee uninterrupted access
• We may suspend the Service for maintenance or updates
• We are not liable for temporary unavailability

9. Disclaimer of Warranties

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JARVIS TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to indemnify and hold harmless Jarvis Technologies from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

12. Termination

12.1 By You

• You may terminate your account at any time through the app
• You can cancel your subscription through your app store
• Upon termination, your data will be deleted per our retention policy

12.2 By Us

We may suspend or terminate your account if:

• You violate these Terms
• Payment is not received
• We are required to do so by law
• We discontinue the Service

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes. Continued use after changes constitutes acceptance of the modified Terms.

15. Contact Information

For questions about these Terms:

• Email: droidveen@gmail.com
• Developer: Jarvis Technologies

Refund Policy

Last Updated: January 2025

1. Overview

This Refund Policy outlines our policy regarding refunds for Lawyer Diary Pro subscriptions. All purchases are processed through Google Play Store or Apple App Store, and refund eligibility is determined by their respective policies as well as ours.

2. Free Trial

• All new users receive a free trial (10 cases + 1 month premium)
• No payment is required during the trial period
• You can cancel anytime before the trial ends without charge
• If you cancel during trial, no refund is necessary as no payment was made

3. Subscription Refunds

3.1 General Policy

Due to the digital nature of our Service and immediate access to features upon purchase:

• All sales are generally final
• Refunds are provided only in specific circumstances outlined below
• Refund requests must be made within 7 days of purchase

3.2 Eligible Refund Circumstances

Refunds may be considered in the following situations:

• Technical Issues: If the Service is not functioning as described and we cannot resolve the issue within a reasonable timeframe
• Duplicate Charges: If you were charged multiple times for the same subscription
• Unauthorized Purchase: If the purchase was made without your authorization (subject to verification)
• Service Discontinuation: If we discontinue the Service before your subscription period ends

3.3 Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after purchasing
• Failure to use the Service during subscription period
• Account termination due to Terms violation
• Partial subscription periods (e.g., mid-month cancellations)
• Features not meeting expectations when clearly described
• Loss of data due to user error or device issues

4. Refund Process

4.1 Through App Store

For iOS Users (Apple App Store):

1. Method 1 - Request a Refund (Fastest):
   • Go to reportaproblem.apple.com
   • Sign in with your Apple ID
   • Find "Lawyer Diary Pro" subscription
   • Click "Report a Problem"
   • Select "Request a refund" and choose reason
   • Submit request
2. Method 2 - Contact Apple Support:
   • Visit Apple Support website
   • Select "Subscriptions & Purchases"
   • Choose "Request a refund"
   • Follow the guided process
3. Cancellation (iOS):
   • Open Settings on your iOS device
   • Tap your name at the top
   • Tap "Subscriptions"
   • Select "Lawyer Diary Pro"
   • Tap "Cancel Subscription"

For Android Users (Google Play):

1. Visit the Google Play Store refund page
2. Select Lawyer Diary Pro from your purchase history
3. Follow the refund request process
4. Google's refund policy applies (typically 48 hours for subscriptions)
5. Cancellation: Google Play Store → Menu → Subscriptions → Lawyer Diary Pro → Cancel

4.2 Direct Request

If you are unable to request a refund through the app store, contact us at:

• Email: droidveen@gmail.com
• Subject: Refund Request - Lawyer Diary Pro
• Include: Order ID, purchase date, reason for refund request

5. Refund Processing Time

• App Store Refunds: 5-7 business days after approval
• Direct Refunds: 10-14 business days after approval
• Refund will be credited to your original payment method
• You will receive email confirmation once processed

6. Partial Refunds

For annual subscriptions:

• Partial refunds may be considered for unused months
• Calculated on a pro-rata basis
• Subject to approval and specific circumstances
• Minimum usage charges may apply

7. Post-Refund Access

• Upon refund approval, premium access is revoked immediately
• You may still access free trial features if available
• Your data will be retained per our data retention policy
• You can resubscribe at any time

8. Cancellation vs. Refund

9. Special Promotions

• Promotional pricing may have specific refund terms
• Terms will be clearly stated at the time of purchase
• Contact us for clarification on promotional offers

10. Dispute Resolution

If you dispute a charge:

• Contact us first before initiating a chargeback
• We will work to resolve the issue within 7 business days
• Chargebacks may result in account suspension
• Provide all relevant documentation for faster resolution

11. Policy Updates

We reserve the right to modify this Refund Policy. Changes will be effective immediately upon posting. Continued use of the Service after changes constitutes acceptance.

12. Contact Us

For refund-related questions:

• Email: droidveen@gmail.com
• Response Time: Within 2-3 business days
• Developer: Jarvis Technologies

Account Deletion Policy

Last Updated: January 2025

1. Your Right to Delete

We respect your right to privacy and data control. You can permanently delete your Lawyer Diary Pro account and all associated data at any time. This action is irreversible.

2. What Gets Deleted

When you delete your account, the following information is permanently removed:

• Account Information: Your name, email address, and profile picture
• All Case Data: Every case you've created, including:
  • Case details and descriptions
  • Client information
  • Court dates and adjournments
  • Case history and notes
  • Disposed cases
• Settings and Preferences: Court names, case types, sections, notification settings
• Subscription Data: Your subscription history (payment records retained per legal requirements)
• All Cloud Backups: Data stored on Firebase/Google Cloud

3. How to Delete Your Account

3.1 Through the App

Step-by-step process:

1. Open Lawyer Diary Pro application
2. Go to Settings
3. Navigate to General Settings
4. Scroll down to find "Delete Account"
5. Read the warning message carefully
6. Confirm deletion by clicking "Delete Account"
7. iOS Users: May need to verify via Apple Sign-In
8. Android Users: May need to verify via Google Sign-In
9. Re-enter your password confirm
10. Your account will be permanently deleted

3.2 Via Email Request

If you cannot access the app, you can request deletion via email:

• Email: droidveen@gmail.com
• Subject: Account Deletion Request - Lawyer Diary Pro
• Include:
  • Registered email address (Gmail used for sign-in)
  • Reason for deletion (optional)
  • Confirmation statement: "I understand this action is permanent"
• Processing Time: 3-5 business days

4. Before You Delete

4.1 Export Your Data

Before deleting your account, we recommend:

• Export all important case information
• Save case reports to your device or cloud storage
• Take screenshots of critical information
• Download any documents or notes you need

4.2 Cancel Subscription (Platform-Specific)

iOS Users:

• Open Settings on your device
• Tap your name → Subscriptions
• Find Lawyer Diary Pro
• Tap "Cancel Subscription"
• Confirm cancellation

Android Users:

• Open Google Play Store app
• Tap Menu → Subscriptions
• Find Lawyer Diary Pro
• Tap "Cancel subscription"
• Confirm cancellation

Then proceed with account deletion if desired.

4.3 Consider Alternatives

Before permanent deletion, consider:

• Temporary Break: Simply stop using the app without deleting
• Cancel Subscription: Keep your free account with limited features
• Contact Support: We may help resolve any issues you're experiencing

5. Deletion Timeline

5.1 Immediate Actions

• Account access is revoked instantly
• You are signed out from all devices
• Data becomes inaccessible to you

5.2 Complete Deletion

• Active Data: Deleted from active databases within 24 hours
• Backups: Removed from backup systems within 30 days
• Cached Data: Cleared from servers within 30 days
• Confirmation: Email sent once deletion is complete

6. Data Retention Exceptions

Certain information may be retained for legal or operational purposes:

6.1 Required Retention

• Financial Records: Transaction history for tax and accounting purposes (7 years)
• Legal Compliance: Data required by law enforcement or court orders
• Fraud Prevention: Information needed to prevent fraud or abuse

6.2 Anonymized Data

• Aggregated, anonymized usage statistics may be retained
• This data cannot be linked back to you personally
• Used for improving the Service

7. After Deletion

7.1 What You Cannot Do

• Recover your deleted account or data
• Access any information from your deleted account
• Claim refunds for remaining subscription period (see Refund Policy)

7.2 What You Can Do

• Create a new account with the same email address
• Start fresh with a new free trial
• Contact support if you have questions

8. Re-creating an Account

• You can create a new account anytime after deletion
• New accounts start with a fresh free trial
• Previous data cannot be restored to new accounts
• New subscription will be required for premium features

9. Special Circumstances

9.1 Active Subscription

• You can delete your account even with an active subscription
• Subscription will be cancelled automatically
• No refund for the remaining period (see Refund Policy)

9.2 Legal Disputes

• If there's an ongoing legal matter, deletion may be delayed
• We will notify you if this applies
• Data will be deleted once legal matter is resolved

10. Children's Accounts

Lawyer Diary Pro is not intended for users under 18. If we discover an underage account, it will be deleted immediately without notice.

11. Inactive Accounts

• Inactive accounts (no login for 2+ years) may be deleted
• We will send email notifications before deletion
• You have 30 days to respond and keep your account

12. Data Protection Rights

This deletion policy is part of your data protection rights, including:

• Right to erasure (right to be forgotten)
• Right to data portability
• Right to restrict processing
• Right to object to processing

13. Questions or Issues

If you encounter any issues with account deletion or have questions:

• Email: droidveen@gmail.com
• Response Time: Within 2-3 business days
• Developer: Jarvis Technologies